At Wild Siora, we want you to be fully satisfied with your purchase. This Returns & Refund Policy explains the conditions under which returns and refunds are accepted. By shopping with us, you agree to the following terms.
Eligibility for Returns
-
Items must be returned within 7 days of delivery.
-
Products must be unused, undamaged, and in their original packaging.
-
Proof of purchase (order confirmation or receipt) is required for all returns.
Non-Returnable Items
For hygiene and safety reasons, certain items such as personal travel accessories or used fishing gear cannot be returned. Customized or special-order items are also non-returnable.
Return Process
To request a return, please contact us at [email protected] with your order details and reason for return. Our support team will guide you through the process. Products sent back without prior approval will not be accepted.
Refunds
-
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
-
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [email protected] with clear photos of the product and packaging.
International Returns
As Wild Siora operates worldwide, customers are responsible for covering the return shipping costs unless the product is defective or incorrect.
Policy Updates
Wild Siora reserves the right to update or modify this Returns & Refund Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding returns or refunds, please reach us at:
Email: [email protected]